All original artwork is carefully packaged and shipped from Alberta, Canada.
Processing Times
Orders are generally prepared for shipment within 5–10 business days after payment confirmation. Any additional preparation time will be communicated to the buyer.
Shipping
Shipping costs are calculated based on the artwork’s dimensions, weight, packaging requirements, and destination.
Tracking information will be provided when available. Insurance and signature confirmation may be included depending on the shipment.
International Orders
International customers are responsible for any applicable customs duties, import taxes, and brokerage fees.
Shipping Damage
If artwork arrives damaged, please contact Satoshi Studio 1989 within 48 hours of delivery, if possible, with photographs of the artwork, packaging, and shipping materials. Please retain all packaging while the issue is reviewed.
Delivery Delays
Estimated delivery dates are not guarantees. Carrier delays, customs processing, and circumstances outside the studio’s control may affect delivery.